E-srv accelerates pace after winning framework agreement

Mebyou AB with the service e-srv has been selected as one of the suppliers in SKL Kommentus framework agreement for "Booking and grant solutions 2017-2". Mebyou AB has a fully automated cloud service for booking, payment and association and grant administration online. e-srv and Parakey have been working together for a long period and together it is possible to automate key management from booking to issuing access.

With e-srv, the customer has the opportunity to easily find available times, book and cancel with direct payment and receive an automatic refund based on the facility's chosen cancellation policy. e-srv offers support to municipalities and associations and manages the entire grant process from application to payment.

We have talked to Yvonne Liberg who is CEO of Mebyou AB to hear a little more how they work with their service e-srv and why they decided to collaborate with us at Parakey:

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What is the elevator pitch for e-SRV?
"Mebyou AB is a company with long experience of application development and business development in the private and public sector. With modern tools that make available e.g. facilities, we meet the future together!

We make it easier for citizens, associations and companies to book, enter and use the municipalities' premises, facilities and other services. This contributes to increased accessibility, a more efficient use of municipal facilities and premises and reduced administration for municipalities and associations."

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What makes you unique in the market?
"We have a modern cloud service and through integration between e-srv and Parakey we can also provide mobile keys for passage linked to users, time and booking. This means that premises can be made available when the reception is unmanned.
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Mebyou not only supports customers in the introduction of the service but is involved in the customer's change work to achieve the desired effects and contribute to the development of operations and facilitate employees."

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How has it gone for you so far?
"Mebyou AB has over 20 customers, municipalities that use the entire service and private companies. We also have ongoing implementation with a handful of municipal customers. During the fall when SKL Kommentus framework agreement was completed, there is great activity in the market. We have a dialog with a large number of municipalities and conduct several demo meetings a week."

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What challenges have you faced over the years?
"SKL's work on the agreement for the Booking and Contribution Solution has been ongoing since 2015. 197 municipalities have been involved in financing this work and thus waited for it to be completed. This has resulted in low activity in the market. We have dedicated ourselves to building good relationships with customers so that they know we are a party to be reckoned with. Over the years, we have developed the service together with the customers who have chosen to sign a contract with us, and we have learned a great deal about their needs and demands."

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What are the plans for the future of e-srv?
"That Mebyou will have at least 1/3 of the market and that our customers will see that they can develop their business with us. That we continue to develop new functions and that our service is used in more administrations in the municipality and also among other authorities, companies, foundations and private actors."

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What do you think the next "big thing" will be in the automation of booking and access?
"That all municipal operations and other authorities book and access their premises without handling keys and access cards.

Our cooperation exudes creativity and forward spirit. We lift each other to new levels as our services complement each other greatly."

More information and contact information can be found at: https://www.mebyou.se/

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‍We at Parakey are excited to partner with Mebyou and look forward to 2020 and the future of what we can accomplish together!